Phone doesn't syncSupport


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  1. DGRYAN1977

    DGRYAN1977 Well-Known Member This Topic's Starter

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    Hello

    My phone is not syncing with verizon back up or gmail.
    I recently went into verizon back up website and there was 1 contact which I had just added recently. I went into gmail and that particular contact was not listed.

    Any suggestions? Any advice?

    Thanks
     

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  2. gobluejd

    gobluejd GOBLUE! VIP Member

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    When you added the contact did you select PHONE - GOOGLE - EXCHANGE (if using). This is at the TOP of the ADD contact area.

    If you added to PHONE, it will not goto google/gmail (I think).
     
  3. DGRYAN1977

    DGRYAN1977 Well-Known Member This Topic's Starter

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    He was already a facebook contact so I just edited it and added his number.
    I thought google sync would automatically enter it.
    I also don't get what the point of Verizon back up is if it only backs up that one contact.
     
  4. gobluejd

    gobluejd GOBLUE! VIP Member

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    I do not use VZW Backup so I can not tell you how that works. I also do not sync my FB contacts.

    I know that if I add a contact via phone, I have to select GOOGLE (or my exchange) to tell it where to sync.

    You should be able to add that person and then click the GREEN link bar to link the FB contact to your phone contact.
     
  5. A.Nonymous

    A.Nonymous Well-Known Member

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    Do you have 3G coverage?
     
  6. DGRYAN1977

    DGRYAN1977 Well-Known Member This Topic's Starter

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    ok I figured it out. When I want to add a phone number to someone I am friends with on Facebook I need to add as a new person, select google and then link them.

    You said you do not use Verizon back up. How do you disable it?

    Thanks
     
  7. gobluejd

    gobluejd GOBLUE! VIP Member

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    C
    I used when I first got but then wiped phone and just did not input pin.
     

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