Phone Factory Resetting itselfSupport


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  1. zhuotake2

    zhuotake2 Member This Topic's Starter

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    Fascinate is factory resetting itself at random times, seems to be occurring only when corporate outlook account is added to the phone. started happening last night, the phone reboot itself and reformatted the drives, so upon reboot everything was erased. I re setup the phone and it did it again like an hour later. I re setup the phone a second time, only I did not add the work outlook email and it went all day long today without resetting. any ideas? I'm worried if I add the work email account the phone will reset again. BTW the work email account was on the phone before with zero issues.
     

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  2. Jedii

    Jedii Well-Known Member

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    Im assuming your corporate IT policy has a remote wipe feature. Perhaps it is having issues?

    Just a thought.
     
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  3. zhuotake2

    zhuotake2 Member This Topic's Starter

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    Thanks for the thought, I'll have to look into it.
     
  4. Jedii

    Jedii Well-Known Member

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    Cool. I know that my corporate IT policy has that ability, so i quickly removed the sync. I dont like the fact that someone else can wipe my phone without my authorization.
     

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