Support Phone has froze

Discussion in 'Android Devices' started by Montanan, Feb 10, 2013.

  1. Montanan

    Montanan New Member
    5

    Feb 10, 2013
    1
    0
    5
    I was on my phone this morning and all of a sudden it kicked me out of what I was doing and the screen went black. It's currently not responding to anything. I left it sit for a couple hours plugged in, didn't help. I've plugged it into my computer, didn't help. Please let me know if there's some sort of hard reboot to restart the thing. Thank you.
     

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  2. Speedy328

    Speedy328 Active Member
    16

    Nov 19, 2009
    31
    2
    16
    Metro New York
    Try pressing the power key and the volume down key at the same time and hold them (pressed) for about 10 seconds. Hopefully, this will reboot your phone. Good luck!
     
    ArmchairBear likes this.
  3. bigbadwulff

    bigbadwulff Well-Known Member
    143

    Jun 15, 2010
    2,442
    200
    143
    Mine has froz(en) twice in the last week. Yup, holding those buttons shuts it down, then you just re-start the phone.

    Edit: Hasn't frozen up since.
     
  4. ArmchairBear

    ArmchairBear Well-Known Member
    48

    Apr 28, 2010
    213
    19
    48
    It froze on me like that too, and holding down the vol-down + power button worked.
     

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