And?
It seems that by your response you didn't do a correct hard reset before.
How is the phone response now?
And I still don't trust support. I trust people in this forum more than support.
This is the reason I wanted to find out how exactly you achieved doing the hard reset.
ummm no? she gave me the EXACT SAME STEPS THAT I DID dude...
it is still laggy that is why she said take it in
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