Phone just switches off!Support

  1. pagdodd

    pagdodd Well-Known Member

    This has happened quite a few times now, so I suspect another faulty phone but..

    When trying to use a data heavy app (or make a call) if I can not get a mobile signal, the phone will just go black and not respond. The only way to switch it back on is to remove the battery.

  2. legalkill

    legalkill Well-Known Member

    any trouble shooting will lead you on a path to factory reset. best to update backups now.
  3. pagdodd

    pagdodd Well-Known Member

    I suspected it might :) I have scheduled backups so all covered.
    Got a replacement on the way anyway, but if I can fix without messing around..

    Note: I have already factory reset for another issue as well as this, the other issue is fixed but still switching off
    KOLIO likes this.

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