Phone not connecting to 3G or 4GSupport

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  1. bossbaby

    bossbaby Member

    My Samsung Stratosphere worked great when I first got it (about a month ago) and automatically connected to the internet no matter where I was. Now suddenly I have no internet connection and it's searching for Wi-Fi. Has this happened to anyone else? I should not have to use Wi-Fi and enter a password, should automatically connect like it used to.

  2. sherongb

    sherongb Member

    Go to settings, wireless & networks, Wi Fi settings and make sure Wi-Fi is not checked.
    bossbaby likes this.
  3. bossbaby

    bossbaby Member

    Thanks. I actually got it to go back on the 4G by turning it off and on again but it was still asking me if I wanted the Wi-Fi so I've removed that from the settings. Thank you!

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