Phone not powering onSupport


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  1. CitationNeeded

    CitationNeeded Member This Topic's Starter

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    Does anyone know how to fix this?

    It'll come on and just stay at the Samsung logo screen. It's not frozen because the logo is glowing on and off. But it never gets past that screen! Arghh! :mad:
    Anyone experience this?!
     

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  2. SoulTerror

    SoulTerror Well-Known Member

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    Have you done anything to it to cause this such as rooting the phone? or flashing it?

    I would suggest to try to reflash the phone, if this don't work, take it to Sprint and have them try to flash it for you.
     
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  3. CitationNeeded

    CitationNeeded Member This Topic's Starter

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    No, I haven't done anything to the phone. I'm not even sure what flashing is, but I ask Sprint about it! It's become a big problem, so I need to go in to a Sprint store. Thanks!
     
  4. SoulTerror

    SoulTerror Well-Known Member

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    Flashing means reloading the OS. A computer is required to do this.
     

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