Phone Not Responding with ComputerSupport


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  1. trench

    trench Active Member This Topic's Starter

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    I got my G1 phone a few weeks ago. When i got it i loaded some music onto it from my computer. I pluged the phone into the usb conection, and it opened just fine.

    Now, everytime I plug my phone into my home or work computer it will not work. The drive show's up in "my computer" as a removable disk drive, but when i try to open it i get an error stating "please insert a disk into drive E:"

    What am I doing wrong? is there a issue with my phone?
     

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  2. kabbie_mcfeely

    kabbie_mcfeely Well-Known Member

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    Look at the top of the phones screen.
    Pull down the shade.
    Click mount.
    Then it should work.
     
  3. trench

    trench Active Member This Topic's Starter

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    nice!! that did the trick. i dont know hwo i ever got it to work the first time without that info
     
  4. SK.

    SK. Well-Known Member

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    Have you had an update since you got the phone as before the RC30/RC 8 update that is how it connected but now you have to the method as described above
     

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