Phone not showing up in My ComputerSupport


  1. ableman42

    ableman42 Member

    I'm probably missing something stupid, but my Captivate isn't showing up on my laptop. I thought it did before, and yes it is plugged in!

    Sean

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  2. Bnice

    Bnice Guest

    Did you pull down the notification "menu.?
  3. sremick

    sremick Well-Known Member

    The Captivate FAQ gives you details on what you need to do (including what Bnice mentioned):

    Connectivity - CapFAQ
  4. sethjamto

    sethjamto Well-Known Member

    Correct. Do this after plugging into your computer and then select the "USB Mass Storage" option. When you are finished, reverse the process before disconnecting!
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