Phone on, screen does not turn on when pressing the power button!Support

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  1. Xerses

    Xerses Well-Known Member This Topic's Starter

    Nov 28, 2010
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    I have been having a strange issue where my phone is on, everything is fine, the screen goes to sleep and sometimes, when I press the power button to wake it up the screen stays off!

    If I press and hold the power button I feel the short vibe when the "Turn off phone" menu pops up, but the screen and buttons at the bottom of the screen are off.

    One time I repeatedly pressed the power button and it woke the screen back up, but the other few times it happened I had to pull the battery and power back on to get it to come back!

    Is this possibly related to Juice Defender? I have the Ultimate version.

  2. rymanh

    rymanh Well-Known Member

    Nov 2, 2011
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    i think i am having the same thing happen to me.. sometimes when the phone is sleeping the power button is unresponsive and i need to press and hold it till i get the power down option that pops up.. I don't have juice defender installed

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