phone reboots after turning off screenSupport


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  1. DroidSloth

    DroidSloth Well-Known Member This Topic's Starter

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    This is weird and took me a while to pinpoint exactly when this happens. When I am done using my phone I usually hit the home button to get to my home screen, regardless of what app or what screen I'm on. Then I press the power button at the top top turn off the screen. Almost everyday with what I thought was no clear pattern, my phone would reboot just after setting it down when I was done using it.

    I found that when pressing power too quickly after pressing home when the app hasn't fully gone away yet causes the phone to reboot. I have been able to consistently do this today from the gallery, not just at a specific picture but when viewing the list of my phone pictures. Over half a dozen times just now, every time, home then power and it reboots. I uninstalled OpenHome thinking it was related to the custom home app, but even with the default home it is still happening.

    Gallery is not the main problem, it has happened from other apps, but that one I have been able to most consistenly reproduce it because it takes longer for that to close before getting to the home screen (I only have 52 pictures, so I can't imagine that is the reason). I am about to go to a verizon store and see if I can reproduce it on the phones on display. Can anyone here try it on theirs?
     

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  2. vincentp

    vincentp Well-Known Member

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    I can't reproduce it. If you aren't able to get it to occur on the display phones, I'd recommend getting a replacement. Random (or not so random, in your case) reboots are always a bad sign.
     
  3. sing1gnis

    sing1gnis Member

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    I had this same problem. Uninstalled a few apps and nothing worked. Finally, I formatted my SD card and that fixed it. Don't know if I had a corrupt file or what, but I haven't had a reboot since.
     
  4. DroidSloth

    DroidSloth Well-Known Member This Topic's Starter

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    Excellent stuff sing1gnis! I could not get it to work on the phones in the store. Backed up everything on my SD card and then reformatted it and I have not been able to get it to restart since.

    Once I figured it out this morning I was able to reproduce this time after time, started to blame it on apps, but suddenly with the card reformatted I'm good to go. I did copy my music, pictures and movies back on, but not some of the random data some apps applied. I'm gonna blame it on that for now.
     

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