Support Phone recognized, but drive is greyed out

Discussion in 'Android Devices' started by RayD71, Jan 30, 2010.

  1. RayD71

    RayD71 Member
    15

    Jan 16, 2010
    6
    0
    15
    IT Consultant
    Baltimore, MD
    I checked the similiar threads, but didn't see anything that directly addressed this.

    I had trouble getting my Moment to be seen by my laptop. I followed another thread that said to turn off the USB debugging. After that, the driver is installed without issue. But, when I go to my computer window (Windows 7), I see the phone is assigned drive letter E, but it's grayed out. Do I need to do something else to get it to be "active"?
     

    Advertisement
  2. chibucks

    chibucks Well-Known Member
    43

    Nov 3, 2009
    412
    48
    43
    did you click on the USB icon on your phone and mount it?
     
  3. RayD71

    RayD71 Member
    15

    Jan 16, 2010
    6
    0
    15
    IT Consultant
    Baltimore, MD
    Sorry for the delay. Thanks for the info. I found where to mount it and was able to get the files off of it.
     
  4. Dermbet

    Dermbet Member
    5

    Mar 6, 2012
    5
    0
    5
    this works. I was able to locate and access the drive on a Android tablet by clicking on the USB icon and activating it

    thanks so much
     

Share This Page

Loading...