Phone ringer settings?Support


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  1. Shelbster

    Shelbster Guest This Topic's Starter

    Currently my phone rings twice and then go straight to voicemail. How do i change the settings so the phone rings more times before going to voicemail?
     

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  2. skinien

    skinien Well-Known Member

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    hmmm.. this has never happened to me. A while (many years) ago, I called my carrier at the time and asked them to extend the number of rings before a call goes to vm. You may want to give at&t a call.
     
  3. Jack45

    Jack45 Well-Known Member

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    Correct. It's officially called ring time and can only be extended by AT&T. Too often I couldn't answer my phone in time and with ring time maxed out (about double the normal number of rings) it's alot more convenient.
     
  4. alphadog00

    alphadog00 Well-Known Member

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    I think you can change this on your account settings web page, not 100% sure though, but i recall seeing it somewhere.
     
  5. Jack45

    Jack45 Well-Known Member

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    Okey dokey. Two years ago and recently I asked AT&T customer service whether I, myself, could change ring time settings and was told no, they'd have to do it...and they did. Fast forward to now. I did a bit of research and an AT&T forum reply goes like this (untried):


    1. On your phone, dial *#61# and click Send.
    2. Some information should be displayed: number that the calls are being forwarded to and the delay before the forwarding engages.
    3. Write down the number (including +1)
    4. Dial **61*+1xxxyyyzzzz*11*30# and hit Send. +1xxxyyyzzzz is the number you wrote down previously, 30 is the delay in seconds. The delay can be set in 5 second increments, 30 is maximum
    5. Dial *#61# to verify that the new settings are active.

    Dialing *#61# as instruction 5 suggests told me that my phone forwards to voicemail after 30 seconds.

    For the extra curious (or extra cautious), here's the link:

    Adjusting number of rings before voicemail picks u... - AT&T Wireless Community
     
    andyzim55 and ddcove like this.
  6. LowerClassBrat

    LowerClassBrat New Member

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    Most phones have a setting to adust this. It is under call forwarding and you can set the time there. The exact location varies from phone to phone. I could NOT find this setting on the Captivate though. Reply if you find this setting on the Captivate.

    I tried Jack45's method above. I received a notification on the phone that the change was successful. I called the phone and it did extend the ring time. Thanks for the post Jack45!
     
  7. jblaze5779

    jblaze5779 Well-Known Member

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    how do you enter the plus sign in the dialer?

    nm hold down 0
     
  8. Jack45

    Jack45 Well-Known Member

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