Help Phone screen won't wake up

[RexAlfred]

Just got this phone a few days ago. It has started to not wake up when I push the power button. Instead, I have to press and hold to do a force restart. The phone is not off while I can't get the screen on since the notification light still blinks.
Any suggestions? Thanks!

 

[rsisley]

Just got this phone a few days ago. It has started to not wake up when I push the power button. Instead, I have to press and hold to do a force restart. The phone is not off while I can't get the screen on since the notification light still blinks.
Any suggestions? Thanks!

Sounds like a lemon to me. Take it back and get a replacement.

 

[drayven73]

Mine is doing the same thing overnight....like it goes to a deep sleep mode or something. No problems during the day, and the battery has plenty of charge.

 

[2001ls6]

Me too. See other post in other thread. Seems like we might have a problem here. I switched from HTC to Moto cause Moto seems to be a better phone. But if it cuts itself off........whats the use in carrying it and paying premium prices for packages.

 

[drayven73]

mine has been doing the same thing...thought it was a bad app. only had the phones for about 3 weeks now. deleted a bunch of apps, fine for a week, then doing it again. grrr

 

[2001ls6]

Called for a replacement today after dieing 4th time.