Phone shut off, wont turn back on. HELP!Support


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  1. Krunk83

    Krunk83 Well-Known Member This Topic's Starter

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    Good Morning,

    My friend's verizon galaxy s 3 shut off and will not reboot. It has a full battery and should have enough juice to boot up. He has never tried to root or anything like that, it's pure stock. We have removed the battery, wont card, and memory card and it still won't boot up. How can I get it running again? Any ideas?

    Thank you!
     

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  2. EpicMindWarp

    EpicMindWarp Well-Known Member

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    Sometimes turning it on with the charger connected helps as the screen turns on and the phone is sort of "running" with the charger connected.
     
  3. Krunk83

    Krunk83 Well-Known Member This Topic's Starter

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    Doesn't work with the charger in it either. Doesn't even show that it is charging.
     
  4. Shotgun84

    Shotgun84 Well-Known Member

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    Try holding power, volume up and home. If it boots into recovery mode choose the reboot phone option from there.
     
  5. Krunk83

    Krunk83 Well-Known Member This Topic's Starter

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    Tried that....nothing.
     
  6. SUroot

    SUroot Well-Known Member Developer

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    Warranty replace then
     
  7. Krunk83

    Krunk83 Well-Known Member This Topic's Starter

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    Yeah, I just spoke with samsung support. The phone is toasted. He's going to get it replaced today. He's just worried verizon will give him a refurbished phone instead of a new phone.
     
  8. EpicMindWarp

    EpicMindWarp Well-Known Member

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    If it comes fully boxed and sealed then it shouldn't be refurbished.
     

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