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Phone Shutting off randomly?Support

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  1. cryptarc

    cryptarc New Member

    Has anyone else experienced trying to wake your phone from sleep only to find it has been powered off?
    Strangely, this did not happen the first 2 days, but started after charging the phone fully for a second time.
    Could this any way be app related? I've only downloaded a few so far such as ATK.

    Edit: I checked my phone right after writing this, and what do you know, it turned off....

  2. dsjr2006

    dsjr2006 Well-Known Member

    Mine did it last night and I thought it just died, but it wouldn't turn back on even when plugged in. I took the battery out and put it back then it powered on and showed 21% show it must have just turned off on its own.
  3. Zaphod137

    Zaphod137 Member

    Mine did the same thing last night while still plugged into the computer. It wouldn't turn on, so I also had to remove/replace the battery to get it to turn back on. It was fully charged too....
  4. romangeeko

    romangeeko New Member

    Mine did it twice yesterday, both times with 60+% battery. Its possible I somehow did a long press on the power button and selected shutdown in my pocket, but it seems a bit unlikely.
  5. Mugzee18

    Mugzee18 Member

    This actually just happened to mine RIGHT after i posted my thread about the Alarm Clock Problems, lol. Wtf is going on!!
  6. softbreese

    softbreese New Member

    mine hasn't stayed on for any length of time since i bought it
  7. jblaze5779

    jblaze5779 Well-Known Member

    My captivate has twice turned itself off during the night while I was sleeping and once while I was running errands with it in my pocket.

    I've searched the internet for people having similar problems but have found none.

    Anyone else having this issue?

    I love the android OS (came from iphone4) but I'm second guessing my phone selection with the gps and now this issue.....
  8. dsjr2006

    dsjr2006 Well-Known Member

    Yea. It's happening to a few peoples phones on here. No answers yet as to why it happens. Mine did it a couple days ago, but hasn't done it again since then.
  9. JadeEyedWolf

    JadeEyedWolf Well-Known Member

    Yeah I've noticed that mine's done the same thing too a couple of times. Here I thought I was going crazy, like maybe I had somehow accidentally told it to turn off while it was in my case? o.o
  10. jblaze5779

    jblaze5779 Well-Known Member

    I had a nokia that would do this but only when dropped about an inch or so flat on its back onto a hard surface.
  11. ric3bowl

    ric3bowl Active Member

    I noticed that my phone was turned off in thee middle of the night once as well. I guess I won't be relying on my phone as an alarm clock.
  12. Fate0n3

    Fate0n3 Well-Known Member


    NVRDUNN Member

    Having the same problem. About once a day it just turns off.
    At first it was only happening when the phone was in my pocket, so was thinking a combo of buttons were getting pushed. Well, just now it happened with the phone sitting on my desk. Phone just dies, go to unlock it nothing. If I press power the phone boots up and it has a 47% charge. No memory cards or rooting done, just apps installed. So the real question, is this a hardware issue or an app issue. Guess I will be doing a hard reset and not loading anything to see what happens. What a drag, otherwise LOVE the phone. The only thing that I’m noticing is JuicePlotter says 47% but the icon on the notification bar shows 75%+ charged. Is something thinking to battery is dead and shuts if off whereas it's actually got a good charge?
  14. ghostfox1

    ghostfox1 Well-Known Member

    Mine is perfectly fine. My suggestion would be to wait for a minute for the lock screen to come up. Sometimes it does take a minute.
  15. Deezm

    Deezm New Member

    Mine is doing the same thing. I'll be using it and let it go to sleep and five minutes later attempt to wake it back up and it's turned itself off :(. Only thing I can think to do is to exchange it for another one since not everybody is having this problem. What a PITA!!!
  16. Deezm

    Deezm New Member

    Mine's doing this also. I'm thinking I might just take it back and exchange for a new one unless it's a simple fix. I'll give it a couple more days. I did look at the battery and it seemed loose on the end that doesn't have the connectors. I wedged a small piece of paper between the battery and the battery slot so it doesn't wiggle anymore. We'll see if that helps. Otherwise back to the store it goes. What a PITA!!! :mad:

    NVRDUNN Member

    Having the same issue here. Just happened 3 times today within 2 hours. Just did a hard reset to see if one of the apps that I installed was causing an issue. Now playing the waiting game. :(

    NVRDUNN Member

  19. Fate0n3

    Fate0n3 Well-Known Member

    This is very odd, have you all found any fix or what is causing it? I know the issue my friend had we couldn't find anything other then taking the phone back and getting another one. NO issues at all now with it. Def everyone with this issue keep everyone update so everyone that might have this issue later on will know whats going and what to do.
  20. I am having this issue as well. Very annoying and based on the number of users with the issue I am considering getting an iphone 4. Ugh.
  21. saracles

    saracles New Member

    I noticed this happen twice today. Chalked it up to accidentally pressing the power button while in the case. Definitely keeping an eye on it though!
  22. Fate0n3

    Fate0n3 Well-Known Member

  23. Sadly, I am returning the phone for an iphone 4 today because of this issue. It sounds like a lot of people are experiencing this and I just don't want to go through it again. Android, I hardly knew thee.

    NVRDUNN Member

    I did a hard reset Monday afternoon on mine. Worked flawless (even the GPS would lock within seconds) until about 8 PM last night when I got home. Within an hour the unit died twice while sitting on my desk. Next step is to get it swapped. Love the phone otherwise but I need to trust it to stay on. (and the GPS is now doing the not locking thing too) :(
  25. NOSintake

    NOSintake Well-Known Member

    Mine ended up turning off, and not being able to turn back on (I think SetCPU was the issue). Got a little scared, but then realized I made a nandroid backup (thank goodness), and was able to roll it back before I install SetCPU. So I'm not installing that app again until more testing can be done on it

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