Phone Stuck In boot LoopSupport

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  1. abmo15

    abmo15 New Member

    Basicially my phone is stuck on boot loop and will not get past the boot screen and i cannot get into recovery to do a factory reset. what should i do . Thanks

  2. hellsent4

    hellsent4 New Member

    Is your phone plugged in
  3. hellsent4

    hellsent4 New Member

    I have found that after rooting my phone that if I shut it down while its plugged in will continue to reboot ..I have to unplug my phone to start it..
  4. epp

    epp Well-Known Member

    I've read it's difficult to root the Prism.

    You should be able to do a factory reset of the phone by holding down the power and volume-up buttons. A menu will eventually appear, use the volume-down button to scroll down to factory reset. This procedure will un-root the phone.

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