My Hero has been stuck on roaming since Tuesday night and now has no EVDO service after a tech had me do a soft reset and update my profile. The Sprint store told me last night that they just received a bulliten about this and for some reason it only affects HTC heros on their network. I was given two different stories by techs over the phone and am really unhappy. It seems a bit odd that nobody has posted about it here. I live in Houston Texas.