Hello, This is my third phone and I'm staying to give up. A little while ago I plugged my phoney into included wall charger and for some reason the phone thought it was a computer. It even said "usb connected". It also have me the option to mount it, which I did. I reset my factory settings and the same thing. So,I disconnected my wall charger and noticed that the usb connector wasn't completely on, so I never it a gentle push to secure it and now I don't have that same issue. Has anyone else experienced this? I didn't unmount the phone since I figured that out doesn't matter since it's not plugged in to an actual computer. Any thoughts on that? Thank you for your help!!!