Well this forum is my last ditch effort before dumping Android altogether as Ive had nightmare after nightmare and no support. Ive had a mid-level Samsung Exhibit II with Tmobile for almost 2 months. Ive had major problems from day one. The most significant of which is the phone freezes daily and it also will turn itself on and off randomly. Sometimes this has happened when the phone isn't in use - it literally will start powering off and on at 3am while sitting on the nightstand. More often, it happens when the screen freezes (just by swiping home screens or something innocent like that) and then I have to take the battery out and then it just starts turning off and on - often for hours and nothing seems to stop it. Now Im not a tech person and from reading stuff online, Im not sure if this is the same as power cycling or boot looping. Ive reset the phone numerous times and wasted dozens of hours on this already and its driving me crazy. Its a daily occurrence at minimum. Ive sent it in for repair but Samsung won't tell me what they did or what they found. They just said they replaced a component and they don't let customers talk to technicians. Tmobile told me if I wasn't happy, I should switch carriers. Now I don't know if this is the phone.. if its Android...if its an app causing it. If its the phone just not powerful enough...or what? I don't want to have a phone with no apps cuz then whats the point of having an Android phone and thats the only response I get. Does anyone know what I can do? Does this sound familiar to anyone? Is this normal with Android or is this just a crappy phone and this wouldn't happen with a higher quality Android phone? Im really lost at what else to do and Im about to shoot myself. Its causing so much stress and Ive got health needs and don't have a landline so this is my only phone. Do I have to reset it yet again and use it only as a feature phone because thats whats been recommended. My gut is telling me its not an app causing this (Ive only downloaded from Android market and only well reviewed popular apps)...It feels like its an overall phone or operating issue...like its not strong enough and then it seems to get stuck in this loop of off/on and never fully loading...but I don't know what to do. Just in the last 24 hours, its happened twice and tonight it was going off/on for an hour solid (and this is AFTER a repair)... I need someone to help...Its really soured me on Android (esp when I add the problems Ive had with Android Market - Google actually just admits them and sends me a link to 'known issues in android market' and my email getting hacked within a week of using android). So please hopefully someone knowledgable will be able to diagnose this and tell me what it is. Some have said its a battery issue? I don't know but am about to give up on Android entirely since no one at Google, Samsung or Tmobile will help.