Phone went to black screenGeneral


Last Updated:

  1. n0ct3m

    n0ct3m Well-Known Member This Topic's Starter

    Joined:
    Jun 29, 2010
    Messages:
    419
    Likes Received:
    59
    The other day I was sending a text message on my phone and after I exited out of Handcent, my home screen was completely black. I thought this might be a fluke so I powered it off and back on and it still came up black. The lock screen will show, but when I unlock the screen, it was showing nothing but black. I was using Lock 2.0 for lock screen and helix for my home. Finally, we were able to get it back working, but I can't for the life of me tell you what we did to get it working again. Has this happened to anyone else? Anyone know what could have caused it and how to prevent it in the future?
     

    Advertisement
  2. xx_bishop_xx

    xx_bishop_xx Well-Known Member

    Joined:
    Dec 18, 2009
    Messages:
    1,311
    Likes Received:
    172
    Did you pull the battery?
     
  3. Frisco

    Frisco =Luceat Lux Vestra= VIP Member

    Joined:
    Jan 19, 2010
    Messages:
    22,479
    Likes Received:
    9,225
    I've noticed issues being reported around various forums having to do with a lock screen app working fine for a while, and then causing strange things to happen later on; it has been isolated by removing the app and watching things for several days.

    "No lock," a very popular app used to skip the lock screen altogether, can cause black screens and even the home screen wallpaper to have to be replaced, etc.

    I stay away from apps such as that, and many more I've seen traced to various issues here and there.
     
  4. n0ct3m

    n0ct3m Well-Known Member This Topic's Starter

    Joined:
    Jun 29, 2010
    Messages:
    419
    Likes Received:
    59
    I figured it would be either the home app or the lock screen app. I was leaning more towards the home app since the lock screen seemed to be working, but I figure it could still cause issues when appearing to be working.

    Yes, I tried that numerous times as well.
     
  5. Frisco

    Frisco =Luceat Lux Vestra= VIP Member

    Joined:
    Jan 19, 2010
    Messages:
    22,479
    Likes Received:
    9,225
    If I were experiencing what you're reporting, I'd remove all apps I honestly could do without, perhaps even some I've depended on, and monitor the situation for at least two or three days before declaring an app the problem.

    Then, if things were running as they should with all of those apps deleted, I'd begin re-installing them one at a time and watching things for a day or so before re-installing another app in an effort to fine out which one is messing with the device.. it is a tedious process, but it can isolate the rogue application for you.

    If, after the point of removal of all the apps, the issues are still present, then you've at least eliminated apps as the problem.
     

Share This Page

Loading...