Phone will automatically reset to factory if incorrect pin enter 10 timesSupport

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  1. rawness

    rawness Well-Known Member

    Ever since i installed the ota update this morning (VZW S5), whenever I mis-type my PIN, i get this message:

    You have incorrectly attempted to unlock the phone 1 time. After 9 more unsuccessful attempts the phone will be reset to factory default and all user data will be lost.

    Is there any way to disable this setting? I don't want my phone to be accidently reset causing me to lose everything on it.

  2. BRAINZ2013

    BRAINZ2013 Well-Known Member Contributor

    If it was how are you going to perform the task the device is locked the only thing it will erase is the contacts, emails ,texts, and apps also app data . pre installed apps will remain only extra apps you downloaded. Those will remain on the play store in the all app section.
  3. rawness

    rawness Well-Known Member

    It reads like it would erase photos and other docs as well.

    Regardless, i don't want it erasing apps and their settings either. So the question remains: is there any way to disable this?
  4. rawness

    rawness Well-Known Member

    I found the option in settings under lock screen (i was looking in security) to disable this.
    PitCarver and MCL777 like this.
  5. BRAINZ2013

    BRAINZ2013 Well-Known Member Contributor

  6. rawness

    rawness Well-Known Member

  7. BRAINZ2013

    BRAINZ2013 Well-Known Member Contributor

    Yes you can but now anyone that finds or use your phone can see pretty much everything you done or did can cancel make or copy. So the way it is would be OK just not secure .
  8. rawness

    rawness Well-Known Member

    Not if they don't know my pin.

    I can remote wipe before they guess my pin.

    The likelihood of an accidental wipe or malicious wipe is greater than this actually stopping a theif
  9. pbf98

    pbf98 Well-Known Member Contributor

    Good find, I'd rather be deciding when to wipe my phone.. not my phone deciding.
  10. MCL777

    MCL777 Member

    Thanks for sharing. Wow, a reset without the owner of the phone's permission would be very unpleasant. I don't use a pin but will pass this info on to my daughter who does.
  11. AZgl1500

    AZgl1500 Well-Known Member

    Oh yes, and it happened to me in the first week i owned my S5.

    I had installed FoxFi and that app forced me to enter a pincode. Thinking that it "only effected FoxFi" I made up a code on the fly and immediately forgot it.

    El Wrongo! That pincode is for the Lockscreen, and to make it worse, I was using a Draw Pattern to unlock my screen. You can just imagine my frustration when presented with "Enter pincode" the next time I needed my phone.

    I tried to guess what it was that I had "made up on the fly" and got it wrong every time. Next thing I saw was "Rebooting" and or "Resetting", whatever, the phone was reformatted back to baby new... it had to be reinitialized to the carrier all over again.

    And obviously all of my fine tune efforts thrown out with the dish water.
    MCL777 likes this.
  12. AnonGuy

    AnonGuy Well-Known Member

    How are you going to remote wipe a locked device with no SIM card that isn't on a known WiFi network? You can't. If I found a good phone and wanted to keep it, the first thing I'd do is open it and take the SIM out. Then I'd use hardware buttons and reset it.

    If it had a pin, with no auto wioe, I'd have the phone open in hours (assuming the pin started with 5 or higher and I took a couple breaks) and you wouldn't be able to lock or wipe it because how is it going to receive the command with no Internet or cellular connection???

    Your SD card will still belong to me regardless, including anything on it, and after wiping the phone I can use free software to recover data from the internal storage. Including cached contacts and emails, app data, etc.

    The auto wipe is only a decently trivial way to protect private information, but someone who wants your stuff will get it. Android Phones don't securely wipe thrmselves, and aren't encrypted by default.
  13. Viktor4o

    Viktor4o New Member

    Hi rawness. Where exactly in lock screen settings is the tick? Can't see it. I still need to use pin because of my microsoft exchange mail. Also - what pass does one need to enter so phone does not go back to factory setting? It is not the google account pass as I tried.
  14. PitCarver

    PitCarver Well-Known Member

    Way down at the bottom, Viktor.
    Mikestony likes this.
  15. Viktor4o

    Viktor4o New Member

    Thanks. I actually found it 1 min after i asked the question but with menit was in security. I am on O2 in UK. So glad I found it! Got my phone rebooted 4 times now and is really frustrating.
    PitCarver likes this.
  16. robynnoelle

    robynnoelle New Member

    I have a droid turbo with the same problem. I fixed it by going to settings>security>device administrators>uncheck the local wipe policy box
  17. robynnoelle

    robynnoelle New Member

    I have a droid turbo with the same problem. I fixed it by going to settings>security>device administrators>uncheck the local wipe policy box
  18. Mister_Ghillie

    Mister_Ghillie New Member

    So I have an LG G4 running Lollipop 5.1 and can't find the auto factory reset setting under Settings>Lock Screen. I checked all over and even searched for it but I can't find it. I need it disable it badly because one of my friends took my phone and tried to guess my lock pattern but he factory reset my phone because it's a default setting :mad:. Does anyone know how I can fix this?
  19. philayl

    philayl Well-Known Member

    Hi, probably better asking in the LG G4 forum, I should imagine it's a different procedure to the S5. Phil
  20. HdxH8F

    HdxH8F New Member

    I think it's personally stupid. I was at school and my friend thought the message was a joke and accidentally reset my phone. I am so irritated

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