Phone Will NOT Turn OnSupport

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  1. TH3B34ST

    TH3B34ST Member

    My phone is completely dead. It will not turn on or charge or anything. This is the third time that this has happened. So far it has been able to randomly, a week later, start working again. I am not sure if it will start working again this time. Anyone else had this problem? Should I just ask AT&T for a replacement phone? I never drop the phone and it does not have any water damage.

  2. Have you tried yanking the battery? I was having this trouble with my original refurb Rocket...a battery yank would fix it...have had no problems with the replacement I got from at&t...this one is new...not a refurb...I also saw the issue start when I started to use juice defender...are you using this?...try disabling it.
  3. TH3B34ST

    TH3B34ST Member

    Yes, I have pulled the battery out and put it back in at least ten times. I do have juice defender on it, but I can't disable it if my phone doesn't turn on...
  4. Ok, well if you can get it to turn on at all disable Juice Defender. See if it stops the problem...Is this a new phone? or have you had it awhile?
  5. TH3B34ST

    TH3B34ST Member

    Ok. Ill try that if it turns on. I got it December 1st
  6. Ok, keep us up to date...hopefully you get it jumpstarted and the Juice D is the issue...I know mine stopped doing it when I dumped juice D. Worst case you are under warranty from samsung for a year...and did you get it through at&t and do you have the insurance?
  7. ramnarayanan

    ramnarayanan New Member

    I faced similar problem couple of weeks back. Spoke to the warranty team. They asked to contact service center. Even the service center guys could not fix it. Later they gave a new phone to me.. Not sure if thatz brand new..

    - Ram
  8. jpark8

    jpark8 Active Member

    lol..funny the same thing happened to me and I had to get a new phone...lost all my pics and couldn't get them back..I was hurt, but oh well things happen
  9. TH3B34ST

    TH3B34ST Member

    ok. Phone is still dead, so I called at&t and they are shipping me a new one.
  10. redrider67

    redrider67 Well-Known Member

    AT&T is pretty good about sending out new Skyrockets getting my third one tomorrow.

    The one I have now the email app keeps refreshing so I used up 7GB of data in 8 days and they throttled my connection won't get my speed back until the 13th of this month. They claim it can't be reversed until then.

    Only way I could stop it is with a factory reset, which I have done 4 times in 2 weeks which is the same time frame I have had this replacement phone.

    Hoping the third one is good!!!
  11. TH3B34ST

    TH3B34ST Member

    The new phone is in and now I am transferring everything over via SD card. Hopefully this one will work great.
  12. BMWelty

    BMWelty New Member

    My skyrocket i727 died completely. Tried three different batteries and four different usb cords. I am out of warranty and no insurance. I have tried everything I could find on the net to fix it and nothing works. The phone will not do anything, no vibrate, no samsung screen, nothing. It will not go into recovery mode, no response no matter what buttons I hold down. I took it apart and the components look fine; I cleaned it out, no stuck power button, and put it back together and still not a darn peep out of it.
    It wouldn't charge the battery for about 9 days before it died completely. It would acknowledge the charging cord being plugged in, and show the lightning bolt over the battery, but the battery would deplete as if it wasn't plugged in at all. I was using my girl's phone to charge batteries and just rotating them into my phone as they died. She has the same phone, except in white.
    I was using all OEM software, didn't flash it or anything, just upgraded to ICS a little over a month ago, so I'm thinking it's hardware, but since AT&T and Samsung told me that I'm on my own, I would like to figure out what it is instead of paying a hundred dollars to have someone look at it. Any thoughts?

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