Phone Won't Connect to PCSupport


  1. alymakay

    alymakay New Member

    I want to put music on my phone from my computer. It charges so I know it's atleast plugged in. It's a newer-ish phone so I can't find much help about it. I read something on a site that said there's a place to change the function when you plug the phone into the computer, but I don't remember the site, and have gone thru all the settings on my phone. I even tried my old USB cable from the old myTouch and that only charged it as well. HELP PLEASE! :eek:

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  2. joshdodge96

    joshdodge96 Member

    When you plug in your phone does it ask to turn it into mass storage device? If not, go to settings and and check box that says "Mass Stoarge when USB Plugged in"...or something like that
  3. alymakay

    alymakay New Member

    In the storage settings it says:
    Mass Storage Only
    USB connection mode is mass storage only.
    Do I want that box checked? I didn't try that yet and might fix everything! Hoping so :)
  4. joshdodge96

    joshdodge96 Member

    yes..check that box...when you plug your phone in, it will always use your phone as a storage device (portable hard drive if you will)....hope that helps

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