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Support - Phone won't hard or factory reset, please help!

  1. Kotori-kun

    Kotori-kun Active Member

    Hey guys, so I'm having a lot of problems with my LG right now =/
    So I wanted to factory reset.. but it doesn't work - When I choose to Factory Reset the phone never completely reboots, I don't even think it shuts off, it just stays on a blank screen. I've tried it a few times and waiting as much as 30 minutes. But no progress =[

    I've also tried hard resetting it but for some odd reason the "Factory Reset" thing doesn't show up after I hold the 3 buttons down for several seconds. Can someone please help? I'm in desperate need of help :(


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