phone wont turn on please help

[candykilldoll]

I have an L.G Genesis and downloaded a spiderman app just now it showed up as an add on a game I was playing when it downloaded it and tried to open it it would not open and went to a black screen so i took the battery out because it would not shut off or do anything and when i turned it back on it goes to the lg screen followed by the us cellular screen then it goes to the android screen and that is it I have tried turning it off again and the same thing happens this is as far as it will go please help i spent to much on this phone to not have it work

 

[candykilldoll]

I dont care what anyone says about other phone companys U.S Cellular is the best fixed my phone in less then 5 minutes I will never take my business anywhere else I am a customer for life Thank you U.S Cellular Screw Verizon

 

[9to5cynic]

Hey Candykilldoll,
Glad you got that fixed. What did they have you do to fix the problem?