Phone won't unlock...helpGeneral


Last Updated:

  1. BY724

    BY724 Well-Known Member This Topic's Starter

    Joined:
    Nov 25, 2009
    Messages:
    124
    Likes Received:
    2
    Occasionally, the slide down to unlock doesn't work on my Eris, although right now is a first: It repeatedly won't let me unlock it despite putting it to sleep, then waking it up, etc.

    Usually a quick sleep and then up will solve it, but I can't unlock it.

    Is there any way I can fix this besides removing the battery...This will be the third time in 3 days I have to remove the battery. The first two were when my screen stayed black and wouldn't turn on...
     

    Advertisement
  2. Mays24

    Mays24 Well-Known Member

    Joined:
    Dec 16, 2009
    Messages:
    205
    Likes Received:
    14
    Press the menu button to unlock the phone.
     
  3. Mortgage_It

    Mortgage_It Well-Known Member

    Joined:
    Nov 24, 2009
    Messages:
    120
    Likes Received:
    1
    I had this issue but MR2 fixed it. Did you get MR2 yet? Also, I noticed mine would freeze when a text message came in at the same time i went to unlock it.
     
  4. BY724

    BY724 Well-Known Member This Topic's Starter

    Joined:
    Nov 25, 2009
    Messages:
    124
    Likes Received:
    2
    Tried pressing all of those, the screen would turn on, but wouldn't recognize any touch.

    I had the issue once before MR2 and twice after.

    I actually just got it to respond to by swipe, but that's still weird and kind of troubling that it lasted over 10 minutes, on and off of sleep without responding.

    Odd. Hope it doesn't happen again
     
  5. Mortgage_It

    Mortgage_It Well-Known Member

    Joined:
    Nov 24, 2009
    Messages:
    120
    Likes Received:
    1
    perhaps a 3rd party app you recently down loaded is causing an issue?
     
  6. BY724

    BY724 Well-Known Member This Topic's Starter

    Joined:
    Nov 25, 2009
    Messages:
    124
    Likes Received:
    2
    I've only downloaded some of the top apps...facebook, yellowbook, movies, atk and weather channel.

    The only odd thing I can think of is that yesterday yellowbook had an update, I updated it (got a freeze a few hours later), and today, it showed that yellowbook had another update (haven't updated again yet).

    Might just be a glitch. Regardless, still love this phone.
     
  7. Caddyman

    Caddyman Well-Known Member

    Joined:
    Nov 10, 2009
    Messages:
    3,215
    Likes Received:
    638
    My phone did this once. For the poster taking about freeze when you get a text...do you use a sms popup app or anything?
     
  8. graywolferis1

    graywolferis1 Well-Known Member

    Joined:
    Jan 10, 2010
    Messages:
    73
    Likes Received:
    0
    What is MR2?
     
  9. BY724

    BY724 Well-Known Member This Topic's Starter

    Joined:
    Nov 25, 2009
    Messages:
    124
    Likes Received:
    2
    Bumping this thread because my phone froze and or stayed off three different times today, now it's actually starting to get annoying. And it's acting VERY glitchy (keyboard isn't reacting to touch like it should, constant minor freezes, etc)...any advice?

    Again, all my apps are big, well known ones.....should I just wait it out and pray the next OTA update makes it better?
     
  10. davbak

    davbak Well-Known Member

    Joined:
    Dec 8, 2009
    Messages:
    131
    Likes Received:
    7
    Mine just started to do this same thing last week and again today with no change in apps. I took it to the VZW store today when it happened and the guy just pulled the battery, installed ATK, and told me to run it several times a day. :rolleyes:
     
  11. Caddyman

    Caddyman Well-Known Member

    Joined:
    Nov 10, 2009
    Messages:
    3,215
    Likes Received:
    638
    Oh snap, that does it, atk is verizon tested, and verizon approved.
     
  12. Podivin

    Podivin VIP Member VIP Member

    Joined:
    Nov 29, 2009
    Messages:
    3,681
    Likes Received:
    882
    We should probably make sure that OfTheDamned get's a copy of that memo. :)
     

Share This Page

Loading...