Phone wont Wake upGeneral


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  1. SOMFW

    SOMFW Banned This Topic's Starter

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    Anyone else have this issue?

    My phone "eris" was in my back pocket for about an hour as I was Food shopping. When I took it out It would not come out of Lock screen / sleep state. The Only thing that brought it back to life was taking the battery out and replacing it several times.

    I did not Sit on the phone or bump it in anyway that might have caused this. Also, when I put it in my pocket, the screen was already locked

    This has happened about 4 times in the last week and the phone is just past the 30 day window for a return.

    Any Ideas?

    On a side note, I recently installed Beautiful Widgets Version 2.85 and have noticed the phone will not go to sleep. I even unchecked the notifications option and chose all the different weather refresh settings, but it still would not sleep. Is this a bug or just the way the program works?

    By the way, When I say sleep I don't mean clicking the "End" button and locking the screen, But the internal phone "awake time" as found under phone status

    Thanks for the anticipated responces
     

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  2. pkopalek

    pkopalek Well-Known Member

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    If Beautiful Widgets is giving you sleep-related issues, I would have that be my first suspect for wake-related issues.

    I hate to say it, but uninstall it and see if you can reproduce the problem. It could be at random. You can always re-install it later from the market.

    Sense has beautiful widgets anyway! lol
     
  3. ericlmccormick

    ericlmccormick Well-Known Member

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    Hopefully your still within the 14 day return period or have the insurance but I had this same problem with my first Eris. It is most likely a problem with the battery. Once I plugged it in, it worked again but then the next day it would happen again. Verizon just replaced the phone with a new one but while i was having the issue, if I swapped out the battery with my wifes eris. My phone worked with her battery but then her's would not turn on with my battery until it was plugged back in. If it starts working again after you plug it in but then stops again and you are not able to get Verizon to fix it, just buy a new battery.
     
  4. doogald

    doogald Guides Guide

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    Well, I'd hope that, rather than buying a new battery, Verizon would replace it under warranty, especially if you can demonstrate the behavior as you did.
     

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