Phonefunctions crashes on my S3General


  1. Norsef

    Norsef New Member

    My phonefunctions seems to chrash totally random.

    There seem to be no obvious reason that the phonefunction seems to quit, particularly when I get incoming calls. I get the message: "com.android.phone has stopped working".

    The phone rings, but I cannot answer it, and I cannot see who is calling, and not a trace of the call is stored in the log. Sometimes the display turns black, sometimes I cannot make a new outgoing call after this occurs and sometimes I can. The rest of the phones functions seems intact after this occurs.
    Sometimes it fixes it self, sometimes I have to reboot, and sometimes I have to pull out the battery and restart.

    Any ideas? Thanks.

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  2. matttye

    matttye Well-Known Member

    Try going to settings > application manager > all > phone > clear data.

    I don't think this will clear your contacts, but you might want to back them up to your Google account or SD card just in case.

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