Phonefunctions crashes on my S3General


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  1. Norsef

    Norsef New Member

    My phonefunctions seems to chrash totally random.

    There seem to be no obvious reason that the phonefunction seems to quit, particularly when I get incoming calls. I get the message: "com.android.phone has stopped working".

    The phone rings, but I cannot answer it, and I cannot see who is calling, and not a trace of the call is stored in the log. Sometimes the display turns black, sometimes I cannot make a new outgoing call after this occurs and sometimes I can. The rest of the phones functions seems intact after this occurs.
    Sometimes it fixes it self, sometimes I have to reboot, and sometimes I have to pull out the battery and restart.

    Any ideas? Thanks.

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  2. matttye

    matttye Well-Known Member

    Try going to settings > application manager > all > phone > clear data.

    I don't think this will clear your contacts, but you might want to back them up to your Google account or SD card just in case.

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