Help Photo / SD card issue

[gazlyon]

I seem to have a problem with photo's on my DHD.

I can take a few snaps, and browse the image gallery no problem. But when I reboot the phone, the image thumbnails are not visible, the images all become corrupt and I am unable to open any of them either on the phone, or on the computer via the USB lead. Even after copying them to my computer i am unable to open the files, and receive an error message saying that the file is corrupt.

If I delete all of the images files, take some more pictures, I am able to view the pictures i have taken. It is only after a reboot the files become corrupt.

I am using a 32gb Sandisk card, so I guess this could be the problem but the only files I am having issues with are the pictures. I have got lots of music files on the card and these still open fine after a device reboot.

Has anyone else experienced this issue, or indeed found a solution!

 

[gazlyon]

Bump

I had to take a couple of pictures from another phone, as the screengrabber app also results in the same problem with corrupt files.

Notice the Camera Shots icon is blank -

And here is what the camera shots gallery looks like -

Anyone got any ideas please?

 

[lizzybeth111]

I have exactly same problem including the sd card. Will post u solution if i work itt out would u do the same? Ta

 

[WillyDiddly]

I have a problem with not being able to open a file too. It's not the same as yours, but when I copied a file (1,1Gb) to my SD card, and wanted to watch it then, it won't open in my phone. There is that grey icon and I can't get it to play. The format is .mp4 .. other mp4 files work (smaller ones).. which leads me to a question, is there a size limit to a file that you can put on your SD card in order to be able to play it?

 

[lizzybeth111]

Just done it again without turning phone off. V annoying. Might try putting the 8gb back in to see if sd card quality prob.

 

[gazlyon]

I have resolved my issue. It appears that my MicroSDHC card was to fault. I had already tried formatting the card a couple of times, but that did not resolve the problem. I am now using a different card and have not had any issues.

 

[appstew]

I have resolved my issue. It appears that my MicroSDHC card was to fault. I had already tried formatting the card a couple of times, but that did not resolve the problem. I am now using a different card and have not had any issues.

Hi!

Thanks for your post. I have had the same problem with my phone. I have tried using various sd cards (16gb bought, 2gb unused from old phone, 8gb that came with DesireHD) but no joy. I returned the phone to carrier but 2 weeks later I still have not had the phone returned - I only had the phone for 16 days.

Can you confirm that the new card worked. I may leave my carrier but would like to get the phone somewhere else.

Time has passed but I would love to hear your (or others') reply.

Thanks in advance!!

 

[appstew]

Just done it again without turning phone off. V annoying. Might try putting the 8gb back in to see if sd card quality prob.

Hi!
Did you resolve your issue? If yes, was it the same as gazlyon's?
Thanks in advance

 

[gazlyon]

Yes, the problem was with a faulty (possibly dodgy) ebay SD card. I sent the card back and I am now using an 8gb card and I have not had a problem with it since I starting using it.

 

[appstew]

Yes, the problem was with a faulty (possibly dodgy) ebay SD card. I sent the card back and I am now using an 8gb card and I have not had a problem with it since I starting using it.

Many many thanks for your reply. I got my phone back from the carrier and it still has the same photo problem. I too bought my 16gb sd card from ebay - as I have for previous phones with no problem. You've helped me see it it may very well be the card and not the phone. Will try a new card before reading the riot act to T-Mobile.
Truly appreciate your reply.
Happy DesireHD-ing!!