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Photon battery behaving erratically.Support

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  1. TJude

    TJude Member

    Suddenly, my Photon battery is behaving strangely. Last month, after about a year of use, my battery life was getting shorter, so I ordered a new one. All was working great for about a month, but recently, my battery has been lasting about an hour. I would normally think I just got a bad battery, but when I go to charge it, it charges to full in about 15 minutes, and then lasts again for about an hour. That is the strange thing. Neither this battery, not any other I've owned, has behaved that way. And it wasn;t gradual - it was abrupt.

    Is there a way to reset a battery?

  2. KOLIO

    KOLIO Guides Guide

    Is your phone reading 100% when charged?
    Also, is this an OEM MOTOROLA battery, or, another brand?
  3. TJude

    TJude Member

    Yes - 100%

    No - Chinese brand.
  4. Citizen Coyote

    Citizen Coyote Well-Known Member

    Ugh. See if you can get a stock Moto battery. Hopefully that will fix the problem. Many of the "compatible" knock-offs you can find online are not OEM equivalent.
    KOLIO likes this.
  5. Whiskeypawz

    Whiskeypawz Well-Known Member

    I still have the original battery & it's doing the same thing as your Chinese battery. :confused:
  6. drexappeal

    drexappeal Well-Known Member

    Well, I will have a Motorola charger and OEM extra battery charger up for sale soon, if you're interested.

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