Photon screen gone snowy?Support


Last Updated: 2014-01-08 22:51:37
  1. bamcal07

    bamcal07 New Member

    So I woke up at 3 am and checked my phone only to see my screen had gone to what I can best equate to snowy static like on older tvs. It feels as if the screen itself it still functional but the display is not. A reboot and a battery pull did not solve the problem.

    Anyone experience this before or have any insight? I'm pretty miffed right now and google is giving me no answers.

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  2. Citizen Coyote

    Citizen Coyote Well-Known Member

    Never heard of that. I'd take it in to a corporate store with a repair center and have them check it out for you. If it's still in warranty (and I believe it should be), you can probably get it fixed for about $35.
  3. drexappeal

    drexappeal Well-Known Member

    I've never heard about that before either. Is the phone rooted?

    Like CC said, I'm take it into a corporate store to have it looked at. If you have insurance, you shouldn't even need to pay a deductable if it's a defect.
  4. eto

    eto Well-Known Member

    seems as though this is becoming a common HTC EVO problem and a few others as well. the lcd screen has become disconnected from the motherboard. It does not seem to be an update or app or software initiated problerm it is a hardware issue!

    Some say re-dropping the phone will fix (temporarily ??) the SNOWY issue, as will replacing it OBVIOUSLY!

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