So you all know how HTC oddly designed this phone to have it rest on the camera lens. Well my lens is cracked. Not sure when or how it happened. I wont even say it cracking wasn't my fault. Likely was. However I do have insurance and the repair part of it too. I pay 7 dollars a month. Well took my phone into Sprint and they told me they couldn't repair the lens because it's considered physical damage and if they repaired it it would void the warranty agreement they have with HTC. So my question is why do I pay an extra 3 dollars a month for repairs when they can't even repair my phone? They call it physical damage I call it design flaw. They said I would have to file a claim with Asurion and pay 100 deductible to get a replacement phone. Well I dont want a replacement phone. Mine works flawlessly. I dont want to get rid of it. Let alone why would someone in their right mind pay 100 dollars for just a cracked piece of plastic or glass the size of a dime?