picture messaging problem?Support

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  1. flonkas

    flonkas Well-Known Member

    So whenever I receive a picture mail, it shows the option to download but the download always fails. Why is this and how can it be solved? It does not let me see the pic or anything

  2. Seddy

    Seddy Well-Known Member

    Sounds like that problem they had with the Hero before 2.1. My advice... Download Handcent. Its so much better than the stock messaging app IMO.
  3. flonkas

    flonkas Well-Known Member

    Thanks for the advice! However, I just dl/installled handcent and when I use it to try and view my picture mail or download it, its giving me the exact same message.
  4. <=U=L=T=R=A=>

    <=U=L=T=R=A=> Well-Known Member

    Is wifi and 4g turned off?
  5. roadzombie

    roadzombie Member

    are you on wifi?
  6. MisterDisney

    MisterDisney Well-Known Member

    Coming from the iPhone, I didn't realize that either. You have to turn off wifi.. kinda crazy to me, but there we are.
  7. flonkas

    flonkas Well-Known Member

    oh wow, I'm dumb. Thanks guys, your awesome!
  8. madiom

    madiom Well-Known Member

    why do you need to have wi-fi off?
  9. candi3188

    candi3188 Well-Known Member

    Does wi-fi need to be off to send a message? I've been having trouble sending picture messages via handcent, but I'm not sure if it's because of wi-fi or because of the recent app update.
  10. Geslingd

    Geslingd New Member

    For some reason the Epic 4G Touch can't send or receive MMS messages on WiFi I found this out after talking to sprint because I was having the same issue.

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