Playlists Keep DisappearingSupport


  1. Carbo2

    Carbo2 New Member

    Running ICS 4.0.4 on Samsung Galaxy S Blaze 4G, (T-Mobile).
    Three times now, I have gone into Music Player only to discover that my playlists, (five of them), have all disappeared. The playlists are still there, but the files have all been deleted. It seems to happen when I power off the phone and then restart it later on, although not every time. :confused:
    Is this a known bug or am I the lucky one?
    Thank you for any input.

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    muszicluvher likes this.
  2. Digital Controller

    Digital Controller The Real Bass Creator Guide

    First off welcome to the forums Carbo2.

    If you are using Google Music to keep your devices synced, especially on the cloud...and have not yet used the "Keep on Device" feature, theoretically every time you lose internet you could potentially lose these playlists.

    To keep them on the device, launch Google Music on your device click the drop down arrow on the Playlist you want to keep and choose "Keep on Device"


    Sorry if this isn't the issue, please get back to me about it with a little more information! :D
  3. Carbo2

    Carbo2 New Member

    DC, I appreciate the quick reply. Thank you!
    Now, bear with my ignorance of all things technological while I try to explain further.
    I'm not using the Google Play Music app. I prefer Music Player and that's the app that I'm having issues with. From what I see there is no option for storing playlists on the device.
  4. rachpreach

    rachpreach Active Member

    I'm having the same issue. I'm so annoyedwith thiss. I have created playlists over and over again and they keep getting deleted. And most of the time it's only some of the songs that disappear. I also you the standard music player. Did you ever find a solution for this problem? Does anyone know a solution?
  5. Carbo2

    Carbo2 New Member

    Never found a solution, other than to stop creating playlists. :confused:
  6. FrankPatton

    FrankPatton New Member

    There is a solution .. go to your carrier and demand an Iphone or new product.

    I am livid .. my play lists keep "disappearing" using both Google and the regular music app. Name of playlists stays but content disappears. I assume that if Android Google could care less if this bug ever gets fixed, it is time to get rid of the android phone. My wife needs a new phone. Last night I told her to by an Iphone.
  7. FrankPatton

    FrankPatton New Member

    Maybe part of the solution is to tell the Apple folks at the Apple store in Chicago that the bug exists. If they tell enough individuals who come into the Apple store to compare phones, the word might get back to the individuals selling Androids that they are losing business because Android/Google could care less about the quality of the music apps. This bug has been on the web discussion boards for a long time. Obviously, no one listens, or if they listen, they could care less.
  8. rachpreach

    rachpreach Active Member

    [Qdon't thi=FrankPatton;5576899]There is anew lution .. go to your carrier and demand an Iphone or new product.

    I am livid .. my play lists keep "disappearing" using both Google and the regular music app. Name of playlists stays but content disappears. I assume that if Android Google could care less if this bug ever gets fixed, it is time to get rid of the android phone. My wife needs a new phone. Last night I told her to by an Iphone.[/QUOTE]

    I dont think that would work. Demanding a new phone? I like this phone kinda better than iPhone. Iphone is so dull and uncustomizable. Would an HTC phone be better?
  9. ncon322

    ncon322 New Member

    As far as i can tell this becomes an issue as you transfer music from internal memory to an external sd card. The sd card must be scannned everytime the phone is restarted. So the playlist disappears. You have two options, move the music to internal memory or go on your computer and add the files to its own album. So your not actually playing a playlist but its own "cd". You do this by moving all songs to a folder highlighting all of them adf editing options. You then enter a new album name. The only problem you may encounter now is multiples of song under artists.
  10. intanet

    intanet Member

    This is what I discovered last night (no solution, mind you, just another piece to the puzzle, I think).

    I am experiencing the same problem on my Toshiba Thrive running Android 4.0.1. I have created playlists using Android Music app, Rocket Player app, Media Player app, Mork and a few others, all of which get deleted...not the playlist (as another poster mentioned) but the songs IN the playlist are no longer there).

    OK so, I also have a Craig Netbook running an older version of Android. (2.2 I think). I had the same problem with that OS too. Anyhow, the WiFi on my Craig Netbook broke back in November 2012 so I can't connect to the internet with it anymore. But all of it's playlists (which I created before November, 2012 just before the wifi went) are still intact. I didn't make the connection until last night...that the songs in the playlists could be getting wiped from something we are connecting to online since, as I said before, this device can no longer connect to the internet and all of it's playlists and songs remain intact.
    And, what further pisses me off (as one poster also mentioned) is not only the time it takes to create these playlists but that we can't locate the playlist file as a tangible file that we can save and restore when this occurs. This question has also been asked on the forums with no answer as yet.
  11. rhoffner

    rhoffner New Member

    I have rolled back Google Play Music updates and then disabled it. My play lists came back.

    Hope this is helpful. Seems like google wants you to use there service even if your not in the US and is punishing everyone by only allowing online play lists and deleting content on your device
  12. rhoffner

    rhoffner New Member

    you actually have to re enable google play to get your phone to scan for media changes after you have put every thing onto it .. so you are stuck with it.

    I am having a problem with it reading a m3u playlist now. windows media play syncing and pla play lists seem to work fine..
  13. lakshya1996

    lakshya1996 New Member

    U can download Playlist Backup from the play store... It is actually very satisfactory..
  14. topdogmsn

    topdogmsn New Member

    I FOUND A SOLUTION
    i have the exact same problem with my samsung galaxy 3s. the playlists content disapears all the time.
    what helped on my phone was to make a backup on your pc, from the phones and SD-cards memory, then format your phone (both phone card) PROBLEM FIXED. I know it takes some time to restore everything, i recommend that you install "backup and restore" and "playlist backup" on your phone and make a backup on your apps and playlist. good luck

    PS. install only the apps that you need (it could be an app that did made the bug)
    PPS. if you can use another music player than the default one, that could also prevent the bug, i am using "Now Playing"
  15. welshsteve

    welshsteve Member

    I've had this problem every since upgrading to a Samsung Galaxy S3 back in June. Never had the problem on my old HTC Desire S. I think it's a problem with the version of Android as I have tried a number of different music apps off the Play store as well as the stock samsung player and get the same problem in all of them. Fed up of it now and don't bother with playlists.
  16. tirebiter

    tirebiter Member

    Have the same issue with ICS. One solution is to use Poweramp music player which does not rely on the Android music library. When I use other players, this is an annoying and recurring problem.
  17. Meperidine

    Meperidine New Member

    This is how I got it to work. I left all my music on my SD card still. I made the play list and when I was finished I press the little thumb tact to "download" the playlist. I have rebooted my phone several times and this appears to have worked for me. I hope this works for someone else as well.
  18. BlueDragon88

    BlueDragon88 New Member

    I've noticed my playlists keep disappearing as well... when i power down my phone ( come to think of it i gotta build my playlists again) and i think it has something to do with my music being save to an sd card not my phone since the card is not phone storage it must read it separate and thus takes longer so when it boots up the app (being on phone storage) can't read the music files, making it think that there are none
  19. billp123

    billp123 New Member

    For the situation in which...

    a. your Android phone deletes/removes playlists after restarting/rebooting AND
    b. your music files are located on your external sdcard.

    A solution that worked for me (AT&T LG Optimus G running Jelly Bean 4.1.2)...

    1. download and install an app called Playlist Backup.
    2. in the settings under "File Extension," change "txt" to "m3u" (the default, "txt," isn't recognized by Android as a playlist).
    3. in the settings under "Backup Directory", create and specify a new folder on your external sdcard (I had problems when putting the playlists in the same directory as my music).
    4. create playlists in your music app as usual
    5. in Playlist Backup, tap "System Playlists"
    6. select the playlists you would like to backup and tap "Backup Selected"

    Now when you reboot your phone, your playlists should be there.
  20. Bellito009

    Bellito009 New Member

    Ok came across this forum when this problem hit me yesterday using iptv on my phone, and found a solution, just change, .m3u to, .m3U8.Also keep a backup, .txt of your playlist just in case and you can make m3u8 from that.let me know if this work,thanks.
  21. Dmitry_Bash

    Dmitry_Bash New Member

    I have come across just the same problem on my Samsung Galaxy Note 2 a month ago (after a year of use). The reason is that mounting/unmounting the SD card started to mess up the stock player playlists, although it had been all right before. Anyway, switching to Poweramp helped. To test the premise, I created a playlist there and another one in the stock player. Then I restarted the phone. Both playlists were ok. Then I unmounted/remounted the SD card. The songs from the stock player playlist disappeared, but the songs from the Poweramp player remained intact. Thus I consider the issue solved, since I'm not too interested in serious programming, neither do I want to spend another 15 bucks on a new SD card with all the synchonization.
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