I am having some issues with my phone and wondering if it is something that updates will fix or do I need a new phone or is there something I can do to fix myself? I do have one of the privacy screens on it which i believe has been recalled because of people having issues..I don't know what kind of issues they were having. Somebody said yesterday the screen might cause echoing, is that possible but only with my sister?!?!? Thanks for your help advice in advance. 1. When I talk to my sister (she has verizon also) she always hears an echo of her voice...she hates it! 2. It will lock up in messaging and I cannot hit any buttons for a few seconds and it will come up with messaging error and I have to force close. 3. When I am in my email it will say connection error across the top randomly.