Support please help, i am having issues with my backlight

Discussion in 'Android Devices' started by pleasehelp5145, Mar 11, 2012.

  1. pleasehelp5145

    pleasehelp5145 New Member
    5

    Mar 11, 2012
    1
    0
    5
    on my droid 3 when i open the keyboard, the back light immediately gos out, which has become a problem for when i want to reply to a text message or an email, the screen goes so dim i cant read anything. Can someone please try and help me that would be great.
     

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  2. ZeroOne

    ZeroOne Guest

    i would suggest you change your display to auto or some set brightness level, check the screen timeout time as well i hope this helps you.
     
  3. doogald

    doogald Guides
    Guide
    5,343

    Jan 7, 2010
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    1,902
    5,343
    If ZeroOne's fix doesn't work, and a factory reset doesn't work, it sounds like it's bad hardware and time for a call to Verizon.
     
  4. Shurple

    Shurple Well-Known Member
    48

    Jun 3, 2011
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    Female
    Graphic Designer
    NJ
    The keyboard backlight is a KNOWN issue for the Droid3. If your DISPLAY is going out, then yes, the above suggestions are perfect.
     
  5. jalov

    jalov Well-Known Member
    16

    Nov 10, 2010
    59
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    16
    That was an issue on my Droid 3. They did a factory reset, and it still didnt work. It was a malfunctioning unit. Then my adventure began (story in other post about Verizon).
     

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