Ok I have had the phone for about a week now. At first I really liked it a lot in fact I would say it is one of my favorite phones through Sprint over the last 10 years. The Hero has everything I want in a phone and there are so many neat apps for free. Although I like the phone very much there are a few things I have run into that I dont like. If anyone can answer these questions I would be really happy. 1. How do I delete a single call from the call history without losing them all. 2. Why can't I view youtube videos? Everytime I try to play one it says it cannot be played. 3. Is there a way to delete emails from all accounts at one time or do I have to enter each account? 3. Has there been any updates on the issues where emails do not delete from the server? If I read it and delete it on phone it still comes through outlook and vice versa. This alone is very annoying when it comes to emails. If I can remember the other things that have been bugging me I will post them on here. Thanks to whoever can help with these issues.