Please help meSupport

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  1. erinnamalek

    erinnamalek New Member

    i'm new with this type of phone..
    when i'm using walkman n radio, it's turn out that i can't hear sound through earphone..
    i'm using the earphone that been provided together when i bougth this phone..
    is it the earphone problem or phone problem??
    what should i do??

  2. Josh-SonyXperia

    Josh-SonyXperia Well-Known Member

    Just to clarify, by earphone do you mean a headset? If so, does it not work at all? If you play the music through the regular phone speaker can you hear the music that way?
  3. erinnamalek

    erinnamalek New Member earphone mean headset that been given...
    i've tried the headset at my pc n it work well..
    when i've played music it came out through phone speaker i can hear the music clearly...but when i've connect the headset to phone...nothing came out..
  4. Josh-SonyXperia

    Josh-SonyXperia Well-Known Member

    It might be the case that the phone is faulty, the Audio port might not be working properly. I'd suggest to contact your local Sony Mobile office to for a possible evaluation option for your phone.
    erinnamalek likes this.
  5. erinnamalek

    erinnamalek New Member

    o0o0o0..i c...
  6. Ljooba

    Ljooba Member

    if is new phone you probably have warranty for phone and best thing is to replace,if not well i think your sound output is probably dead,but that can be fixed,don't worry.

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