Please Help!!!!Support

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  1. 509 FreeFall

    509 FreeFall New Member This Topic's Starter

    Nov 17, 2012
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    My phone has been freezing while using the internet, especially when I tap the screen to bring up the keyboard to type. I have tried restarting the phone, taking the battery out, and deleting call and text message logs. I'm lost!!!!!

  2. damewolf13

    damewolf13 live~laugh~love VIP Member

    May 14, 2010
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    Welcome to Android Forums!:)

    I don't know this phone too well, but it could be any number of things causing this problem. Perhaps there is a shortage of memory, depending on how much free memory you have available, or maybe you have downloaded a rogue app that is slowing down your phone. Is this phone a new phone, or was it previously owned? Do you have a task killer installed? There are many variables that can cause a problem with freezing.

    One of the best ways to fix a problem like this is to do a factory reset.
    Once the phone is reset, just download/install each app, one at a time, and live with that app a couple of days to see if it is the problem before downloading/installing another app. That way, you can tell if it is one of the apps slowing the phone down, and uninstall it.
  3. striker325

    striker325 Well-Known Member

    Dec 19, 2010
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    Have you tried a factory reset?
    I just started testing the phone and it has not froze on me yet but it did have a app install hiccup (adobe flash player).
    damewolf13 likes this.

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