Ok guys and gals, I am on my 4th Eris. I have had this one for about 3-4 weeks now and up to this point it has been pretty good. However within the past week it has stopped lighting up if I pull the phone away from my head while in a call. I would assume this has to do with the Proximity sensor on the phone. I did notice that if I pull it away and it does not light up I can cover the sensor with my finger then when I remove it the phone will light up just enough to barely see. If I repeat this again it will come back like normal. Has anyone else experienced this issue? Lag has also been an issue but not as big of a deal. I am headed to the store again tomorrow to see if there is any other option for me other than another freakin refurb. They promised me last time I was in that the refurb I was getting would have 2.1 on it but I had to update OTA. Then when I had problems immediately with it (scrolling to the left/silent issues) the rep said "Why don't you NOT do the upgrade?" I almost slapped him. Why else would I have gotten this phone if I was not going to use the technology?! LOL Sorry for the long story.