Post update KiesSupport


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  1. lempfla

    lempfla Member This Topic's Starter

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    Had the full version of kies running fine. Could tether and, more importantly, could sync outlook. Now after the "update", the full version will connect with my phone but will not allow me to sync or tether...THANKS AT&T!

    It appears that the JH7 update removes the ability to fully use the full Kies program by replacing Kies with Kies ((firmware update) in the SETTINGS:APPLICATIONS:USB SETTINGS, that stips your ability to use the full Kies program. Ironically, the build number is "Bugless Beast Teaser". Thanks AT&T for restricting my phone but not fixing the GPS problem (still takes forever to sync with GPS and is very inaccurate.

    So, I am going to return to stock, root, install lag fix, reload programs and play with the GPS fixes that are on XDA...ug. Or maybe I will just return the phone and wait until they fix all the problems then buy a new captivate then. It really sucks that I really like so much about this phone but AT&T seems hellbent on screwing with it's customers.:confused: I have not really seen ANY plus to the "update" but rather same old problems (lag & GPS) with a stripped down version of Kies.....

    Has anyone found a workaround on this?
     

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  2. andeggs

    andeggs New Member

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    I feel your pain. Not that I really ever used the PC tethering, it was nice to have that option in case I need to use my computer for something and there's no wifi. Also took out the code to get into the GPS controls to make it work through the settings changes. I did the update and the GPS still doesn't work. My bluetooth still won't connect to anything at all. Will pair with certain things, not even recognize other, and won't connect to anything, paired or not. I'm about to the point of gathering peoples' names and info and getting a class action suit together. Maybe that will get them to fix the problems, and not dick around with removing features... My last 2 phones through AT&T were great, and I never had a single issue. But this Captivate is about making me take the hit on the early cancellation fee and going to a different provider...
     
  3. 2milehigh

    2milehigh Member

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    Yo, i just got this phone so I'm not to sure what to expect... should I do the update?
     
  4. sremick

    sremick Well-Known Member

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    Yes. Update over the air if you can, or use Kies Mini for a simpler and more-reliable update that won't use data on your data plan.
     

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