"Power Adapter Not Completible"??Support

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  1. squeaky13

    squeaky13 New Member

    I've just got my phone back off the repair company (Lloyds TSB Insurance).

    When I plugged it in I got this message: "power connector not compatible to avoid damaging your phone please disconnect it now".

    I've tried switching the plug and the lead and I still get the same message.

    I also now get the message even though the phone isn't connected at all!!

    What is wrong with it/anything I can do?


  2. pastafarian

    pastafarian P√Ętes avec votre foie Moderator

    You didn't get happen to use a higher amperage power supply? Some of the "bricks" shipped with tablets may trigger battery lprotection. We have a car charger with 2 usb ports, one a high amp. My EVO sometimes has a problem with the it, though not the standard 1 amp port.

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