Support Private E-mail Account

Discussion in 'Android Devices' started by emishu, Jul 6, 2010.

  1. emishu

    emishu New Member
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    Jul 6, 2010
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    The e-mail account that I use on a regular basis is the e-mail account that my high school set up for me. It is not an account that is organized with a bigger company such as google, yahoo, hotmail, etc. When I tried to set up my email account on my Droid ally, it asks me for a lot of detailed information about my server and then said it could not connect. I used to have a Blackberry Tour and it did not require any information other than username and password to set up an email account so I know my school does not have any restrictions on this type of thing.
    Does anyone know what I should do? The Verizon store had no idea. Thank you!
     

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  2. unl0rd

    unl0rd Member
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    Jul 6, 2010
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    When you set up the email on your Droid, use exchange instead of choosing new account.
     
  3. emishu

    emishu New Member
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    Jul 6, 2010
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    I tried that... it still doesn't connect to the server. I get the message "setup could not finish - unable to open connection to server"
     
  4. flick159

    flick159 Well-Known Member
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    Jun 29, 2010
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    Freelance Photography/Website Design
    I was having issues setting up even a basic yahoo account with the ally's built in mail client.

    Give a third party mail app a shot, I chose K-9 Mail and I'm much happier with it than the built in mail application.

    k9mail - Project Hosting on Google Code
     
  5. aholden

    aholden New Member
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    Jul 7, 2010
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    I just wrote a new thread about basically the same thing before I came across yours. I also have a school account for the university of iowa and it uses microsoft exchange. The only way I have found a solution is to use an app like the reply above stated. I use roadsync but am trying to find a more direct route that doesn't require an app. But I agree with you, school email accounts are difficult to set up.
     
  6. bisbers

    bisbers Well-Known Member
    38

    Not sure about the ally, but on my DInc, had a similar experience (blackberry was super-simple, some work for droid).

    In my case:
    1. I confirmed with our IT group that active sync was enable for the org and for the account.
    2. Account details:
    account@domain.tld (my.name@mycompany.com)
    webmail.domain.tld (webmail.mycompany.com)
    domain (mycompany)
    account (my.name)
    password
    require ssl - yes
    3. If you have a semi-useful help desk, requesting the info above might go a long way.
    4. If I remember (Sorry guys, probably won't), this weekend I'll try to setup my exchange on my gfs ally and see what happens.
     
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