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problem in retrieving email

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  1. migueleitor

    migueleitor New Member

    Hi, I am new in the forum and in the Android world.

    i just got my new phone Samsung Galaxy S 3 and i played with it and i like it a lot.

    i set up 2 emails: the company and personal one.

    the question is how can i do get my personal email automatically? instead of refreshing it every time to check if i have email. I don't get any email if i don't go to the mail app and then select the account and press on the top side the little icon to retrieve email.

    Do i make myself clear?

    i used to have another phone i did n't have to anything like this.

    i hope someone can help me and explain what i did wrong or it is how Android works.

    Thank you very much.

  2. lunatic59

    lunatic59 Moderati ergo sum Moderator

    You should be able to open the mail app and see your accounts listed. menu>settings and choose the account you want to modify. Scroll down and you should see a setting for how often it polls the account.
  3. migueleitor

    migueleitor New Member

    thank for the reply but it does not said Polls.

    as it is an gmx.com email , it shows under Data Usage, email check frenquency (5 min) and Sync email is checked.

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