problem in retrieving email


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  1. migueleitor

    migueleitor New Member

    Hi, I am new in the forum and in the Android world.

    i just got my new phone Samsung Galaxy S 3 and i played with it and i like it a lot.

    i set up 2 emails: the company and personal one.

    the question is how can i do get my personal email automatically? instead of refreshing it every time to check if i have email. I don't get any email if i don't go to the mail app and then select the account and press on the top side the little icon to retrieve email.

    Do i make myself clear?

    i used to have another phone i did n't have to anything like this.

    i hope someone can help me and explain what i did wrong or it is how Android works.

    Thank you very much.

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  2. lunatic59

    lunatic59 Moderati ergo sum Moderator

    You should be able to open the mail app and see your accounts listed. menu>settings and choose the account you want to modify. Scroll down and you should see a setting for how often it polls the account.
  3. migueleitor

    migueleitor New Member

    thank for the reply but it does not said Polls.

    as it is an gmx.com email , it shows under Data Usage, email check frenquency (5 min) and Sync email is checked.

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