Problem receiving multimedia messagesSupport


  1. dmost11

    dmost11 New Member

    My wife and I both have LG Optimus M phones that we bought at the same time but only hers is having an issue viewing multimedia messages. Whenever she receives one, she gets a message that includes the message size, the expiration date and a button that says download. When she pushes the download button it says "downloading" but the message never appears. We have tried it with wi-fi both on and off. We have had people send the same message to both of us and it comes through just fine on mine without a download button showing up. I downloaded the LG mobile updater from LG's website and did that but it did not fix the problem. Other than that I have not changed any other settings or attempted to root the phone (I am reasonably tech savvy but wary of screwing up the phone). Thanks in advance for your help.

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  2. kowatl

    kowatl Member

    I have the same issue, is because the pic is to big? mine says is 20k
  3. donmeca2020

    donmeca2020 Well-Known Member

    I also get the same problem.... not all the time, but it does happen quite frequently. i try and try to download the image or whatever sent to me, and i can never get it. is this a problem with the metro service or the phone??

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