They did some service update and had me shut the phone off too. I turned it back on and she said send a text and then it started updating in the middle and it didn't fix my problem. She said let me get you to a higher up technician and all of a sudden the recording went to what number are you calling about and I got a regular tech and she had me turn off my phone and was trying to run the update too. I said this was already done. And now she claims there is some network error and they cleared the error and she wants me to turn it back on so will see. She's asking me to do something with the dial pad to reset stuff. Hope this works!
Edit: OMG it's not working and she wants me to do a Hard Reset. I just got this phone Sunday brand new in a box and it worked fine up until like Thursday night or yesterday morning. I don't want to Hard Reset I just got all my apps back and everything configured the way I wanted it. :-(
Edit: OMG it's not working and she wants me to do a Hard Reset. I just got this phone Sunday brand new in a box and it worked fine up until like Thursday night or yesterday morning. I don't want to Hard Reset I just got all my apps back and everything configured the way I wanted it. :-(
Those are the exact same symptoms I had. Wasn't receiving txts/couldn't send them out. I could call and surf the Web though. I too was in a good service area. They would tell me what they did but they reset something and told me to turn the phone off and back on and I was good to go. Good luck!
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