Problem watching videos on my Captivate.Support


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  1. rudybow

    rudybow Well-Known Member This Topic's Starter

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    I just got my Samsung Captivate at my local AT&T store on November 20th. Everything has been pretty good with it except trying to watch videos. It doesn't matter what site I'm trying to watch videos from, youtube or any other, my Captivate doesn't seem to be able to download the video fast enough. It will play for 15 seconds or so until it reaches the end of what it has downloaded at the time, then freezes and will wait until it downloads the full video before starting up again. It's done this even when I had a 3G signal. It can take several minutes for it to download a 2 minute video. I've had it right beside my friend's iPhone, downloading at the same time, same video and he has no problem. A Samsung tech told me to try and watch the video in Wi-fi. That's great and all, but I shouldn't have to.

    Everything else has been good on the fun but trying to watch videos (which I like doing). Are their any settings I could change that may fix this problem? I deleted all my apps and it still does the same.
     

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  2. Frenzy2223

    Frenzy2223 Well-Known Member

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    Return it! Mine does not have any of the issues you mentioned. It blows my wife's iPhone 3G away in regards to download speed of movies.
     
  3. sremick

    sremick Well-Known Member

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    That's simply a function of your current connection speed, which is a matter of reception. Just because you're on 3G in a certain spot doesn't mean it's fast enough to keep up with the bitrate of a given video... 3G speeds vary. Most videos online are designed with the streaming speeds of cable, DSL and wifi in mind... not the far-slower speeds of 3G.
     
  4. rudybow

    rudybow Well-Known Member This Topic's Starter

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    Are there video sites out there made for mobile phone viewing?
     
  5. rudybow

    rudybow Well-Known Member This Topic's Starter

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    Man, just traded in my Captivate today, got one that is slightly better with video. This one shuts off on it's own when I'm not using it.:mad:
     
  6. lquick

    lquick New Member

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    So, I took a video with my new captivate. Whenever I try to play it, i get the message "sorry, this video cannot be played" Help!
     

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