Im having an unsual issue and Im hoping the only way to fix it is NOT to reset to factory data! My 10 year old got a hold of my wifes hero before she could enter her gmail account info. He entered his instead. So now all his notifications come to her phone. Also the lattitude program under google maps has to be tracked with his screen name not hers. Im assuming cause he entered his first, that it made his name the default. Even after I deleted both of theirs and renetered hers. I can get her mail fine unders the hero mail app but when I open the gmail app its only his. Is there a way to wipe him from the phone without the factor reset?? If thats the case then I guess im going to have to enter all her contact info into her gmail account so it can sync with the phone after the reset?? Man I have been on this forum for hours looking for an answer and cant find what im looking for. Im also having problems synching my laptop with the phone after the sync software download. I was able to save pics and all but cant figure how to save the contacts. It only saved 4 numbers that were listed as phone and not any of the contacts listed as google. Grrrrrr. Im assuming the contacts are saved under the internal memory and not the memory card?? Any help would be greatly appreciated!! Thanks in advance