Problem with HandtecGeneral


Last Updated:

  1. HTCWozz

    HTCWozz Well-Known Member This Topic's Starter

    Joined:
    Sep 30, 2010
    Messages:
    220
    Likes Received:
    23
    Hellooo

    I'ved just orderd DHD from handtec.co.uk, i didnt make an account though, but orderd anyway, i then recieved an email stating that my order has been processed succesfully. However, no where at all can i see the word "pre-ordered". I didnt make an account untill after i ordered the phone and now i have my order isnt under History.

    Now i enter my 7 digit order reference that was e mailed to me into the city link website that i was linked to on the handtec website, and it comes up with some completed order in newcastle (I'm not in Newcastle)

    I'd like some details or reassurance that this is normal for orders through handtec as i am new to the site...and that my pre order will be processed smoothly.

    PS since i orderd without an account, there seems to be no physical way to cancel the order...maybe ringing up in the morning will be a better idea.

    Thankyou in advance for any assistance
     

    Advertisement
  2. allmine1976

    allmine1976 Member

    Joined:
    Oct 10, 2010
    Messages:
    10
    Likes Received:
    0
    It's normal but still annoying . The exact same thing happened to me .
     
  3. naths

    naths Well-Known Member

    Joined:
    Jun 28, 2010
    Messages:
    104
    Likes Received:
    10
    dont worry it happens there all the time,only orders processed after you open account show up,and they allocate the ref numbers properly on dispatch...
     
  4. HTCWozz

    HTCWozz Well-Known Member This Topic's Starter

    Joined:
    Sep 30, 2010
    Messages:
    220
    Likes Received:
    23
    So ill recieve another email on dispatch and then my ref. will work? there expecting any day now...
     
  5. naths

    naths Well-Known Member

    Joined:
    Jun 28, 2010
    Messages:
    104
    Likes Received:
    10
    it may be that the current ref is your order instore and when its dispatched they may issue a new one or use the current one if the current one is avaiable for dispatch items,if you get what i mean...
     
  6. HTCWozz

    HTCWozz Well-Known Member This Topic's Starter

    Joined:
    Sep 30, 2010
    Messages:
    220
    Likes Received:
    23
    Right, so your 100% sure that whats happened is just very inconvenient and not a cause for concern? Its not smart of us to assume everything is hunky dory just because a number of us are having the same thing happen. has anybody actually had this done befire and received the product as normal?
     
  7. naths

    naths Well-Known Member

    Joined:
    Jun 28, 2010
    Messages:
    104
    Likes Received:
    10
    well iv spoken to them today and the chap explained it all to me....i personally havnt used them,but there are loads of people on android forums that have....im not at all concerned...
     
  8. bonerp

    bonerp Well-Known Member

    Joined:
    Apr 12, 2010
    Messages:
    1,152
    Likes Received:
    135
    i got my desire from them without problems. Now awaiting my HD from them....COME ON lol
     
  9. shuandrew

    shuandrew Active Member

    Joined:
    Oct 18, 2010
    Messages:
    30
    Likes Received:
    0
    Just phoned Handtec to double check my order went through, and they said that the first batch of HTC HDs will be sent out 'sometime this week', 'next few days'.

    Also said that because I pre-ordered late, I may not be included in the first batch. :(

    The race between Handtec and Play.com is well and truly on. :p
     
  10. HTCWozz

    HTCWozz Well-Known Member This Topic's Starter

    Joined:
    Sep 30, 2010
    Messages:
    220
    Likes Received:
    23
    Im nipping down tocarphone warehouse later and taking one out on orange,paying 200 pounmd for the set and 20 quid a month, works out to be cheaper than my plan to buy the phone sim free and go sim only....had a play as well, I LOVE IT, ill post pictures later amnd write a small review.


    rang up handtec and cancelled order,they said itll take 24 hours for money to go back which is fine, no email conformation as of yet though.
     
  11. Monker

    Monker Member

    Joined:
    Oct 11, 2010
    Messages:
    12
    Likes Received:
    0
    Any more news on Handtec delivery schedule? Ordered my DHD from them through work last week, so all of the notification emails are going to the finance lady. Really hoping it comes tomorrow, as off to the states for a week on Friday...:(
     
  12. allmine1976

    allmine1976 Member

    Joined:
    Oct 10, 2010
    Messages:
    10
    Likes Received:
    0
    There's no chance i'm afraid . For people who preorderd in september there's will be dispatched on friday and for anybody else it will be sometime next week if your lucky :(
     
  13. Monker

    Monker Member

    Joined:
    Oct 11, 2010
    Messages:
    12
    Likes Received:
    0
    Ah well... something to look forward to when I get back. Maybe all this sensor stuff will be sorted by then.:rolleyes:
     
  14. mrbrownstone

    mrbrownstone New Member

    Joined:
    Oct 26, 2010
    Messages:
    2
    Likes Received:
    0
    Hi all,

    just wondering if anyone has received their DHD from Handtec yet? I've just placed an order with them...fingers crossed!
     
  15. Monker

    Monker Member

    Joined:
    Oct 11, 2010
    Messages:
    12
    Likes Received:
    0
    Nothing yet - I ordered a few weeks back. Hoping to have it by the end of the week.
     
  16. mrbrownstone

    mrbrownstone New Member

    Joined:
    Oct 26, 2010
    Messages:
    2
    Likes Received:
    0
    Phew. Well I don't expect a super quick delivery...just hoping that it'll arrive before my local carriers start having it (I'm based in Singapore). If that doesn't happen I'll just throw myself out of my office window LOL
     
  17. Netherdragon

    Netherdragon Well-Known Member

    Joined:
    Oct 31, 2010
    Messages:
    292
    Likes Received:
    55
    im guessing handtec aren't getting as much stock as they thought.

    now got a message up saying their next batch will only be filling the orders up to the 13th otober...i ordered on the 21st so im screwed for at least another week i guess :(

    on the pluss side i get a free bluetooth headset which is something i guess.
     
  18. shuandrew

    shuandrew Active Member

    Joined:
    Oct 18, 2010
    Messages:
    30
    Likes Received:
    0
    Yeah, I ordered a bit late from them too. Snagged one off eBay (auction snipers ftw ;)) for less than I was paying with Handtec and it should be here on Monday or Tuesday. :)
     
  19. mcnob

    mcnob Well-Known Member

    Joined:
    May 14, 2010
    Messages:
    215
    Likes Received:
    12
    Got mine on Monday 25th but I was in the first batch sent out (ordered on 29th Sept).

    Still waiting for the case though.:rolleyes:
     
  20. TheSuper

    TheSuper Well-Known Member

    Joined:
    Oct 6, 2010
    Messages:
    313
    Likes Received:
    112
    How much did you pay for yours on Ebay?
     
  21. Monker

    Monker Member

    Joined:
    Oct 11, 2010
    Messages:
    12
    Likes Received:
    0
    Mine was ordered on the 14th :mad:

    You never know - might get lucky...
     
  22. shuandrew

    shuandrew Active Member

    Joined:
    Oct 18, 2010
    Messages:
    30
    Likes Received:
    0
    Just phoned Handtec to cancel my order. They told me that they're expecting another delivery on Friday.
     
  23. shuandrew

    shuandrew Active Member

    Joined:
    Oct 18, 2010
    Messages:
    30
    Likes Received:
    0
    Oh yeah, but now my Play.com order is switched to processing(!) My HTC HD from eBay arrived this morning. I'll send the Play one straight back, unless anyone here is desperate for it? (mods... please delete if this is against forum rules).
     
  24. SupremeBeaver

    SupremeBeaver Well-Known Member

    Joined:
    Jun 10, 2010
    Messages:
    279
    Likes Received:
    26
    they updated their site saying next shipment is expected week commencing 8th November. I'll definitely be in that batch, ordered on the 18th.
     
  25. shuandrew

    shuandrew Active Member

    Joined:
    Oct 18, 2010
    Messages:
    30
    Likes Received:
    0
    ....Eh, and now my Play order is packing. Same offer as above unless mods remove. PM me. :)
     

Share This Page

Loading...